Order and Shipping Status

You can check your order and tracking status on the courier’s website or directly from your account dashboard if you’ve set one up with us.

Delivery Locations

We currently deliver across the world. Check the product’s shipping details at checkout to confirm if it can be shipped to your location.

Shipping Origin

All orders ship from our warehouse in San Francisco. We use trusted third-party couriers to deliver directly to your address. Track your order from your profile or on the courier’s website.

Delivery Time

We typically need 1-2 business days to prepare your shipment. Delivery time depends on your location and the shipping option chosen at checkout. We provide a tracking link with an estimated delivery date once your order ships. If you ordered multiple items, they may ship separately.

Order cut off : 5:00 pm (GMT-08:00) Pacific Standard Time (Los Angeles)

Shipping Costs

Standard Shipping: Costs $7.00, arriving in 7-10 business days.

Contact Details

Address: 865 MARKET ST SAN FRANCISCO CA 94103-1900, USA
Phone Number: +1 (719) 402-6866
Email: sales@exoticsnackguy.com

Customer service hours:

Monday to Saturday: 09:00 am to 5:00 pm

We do our best to reply to your e-mail within 1-2 days.